Support for Josie users

We’re still preparing Josie for early access. As we open the doors, this page will become the home for help articles, troubleshooting and direct support options.

Early access users will get direct support and priority feedback channels while we refine the product.

What support will look like

We want Josie to feel like a partner in your business — and that includes how we support you.

Help centre (coming)

Searchable articles covering setup, integrations, workflows and common questions from Australian eBay sellers.

Early access support

Beta users will have a direct line for feedback and support while we refine features and workflows.

Contact options

Once we’re live, this page will list the best ways to get help depending on your plan and urgency.